Term Conditions Page

? Terms and Conditions – MCI Shops

1. Introduction

• These Terms and Conditions govern your use of MCI Shops (“we,” “our,” “us”) and the purchase of products and services through our website https://mcishops.com/.

• By accessing or using our site, you agree to comply with these Terms. If you do not agree, please refrain from using our services.


2. Eligibility

• You must be at least 18 years old or have parental/guardian consent to use our services.

• By registering, you confirm that the information provided is accurate, complete, and current.


3. Products and Services

• We provide industrial instrumentation, electronics, and technical services for industries including oil & gas, petrochemical, manufacturing, and utilities.

• Product descriptions, specifications, and prices are subject to change without prior notice.

• Availability may vary; we reserve the right to limit quantities or discontinue products.


4. Orders and Payments

• Orders are confirmed only after full or partial payment is received.

• Accepted payment methods include bank transfer, credit/debit cards, and cash (where applicable).

• All prices are listed in Egyptian Pounds (EGP) unless otherwise stated.

• We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.


5. Shipping and Delivery

• Delivery timelines depend on product availability and shipping location.

• Risk of loss passes to the customer once the product is handed over to the carrier.

• International shipments may be subject to customs duties, taxes, and import regulations, which are the buyer’s responsibility.


6. Returns and Refunds

• Returns are accepted within 14 days of delivery if the product is unused, in original packaging, and accompanied by proof of purchase.

• Refunds will be processed after inspection and may exclude shipping costs.

• Customized or special-order items are non-refundable unless defective.


7. Warranty and Liability

• Products are covered by manufacturer warranties where applicable.

• MCI Shops is not liable for damages resulting from improper installation, misuse, or unauthorized modifications.

• Our liability is limited to the purchase price of the product.


8. Intellectual Property

• All content on mcishops.com (logos, text, images, product listings) is the property of MCI Shops or its partners.

• Unauthorized use, reproduction, or distribution is strictly prohibited.


9. Privacy Policy

• We collect and process customer data in compliance with Egyptian data protection laws.

• Information is used solely for order fulfillment, customer support, and service improvement.

• We do not sell or share personal data with third parties without consent.


10. Governing Law and Dispute Resolution

• These Terms are governed by the laws of Egypt.

• Any disputes shall be resolved through amicable negotiation, failing which they will be subject to the jurisdiction of Cairo courts.


11. Amendments

• MCI Shops reserves the right to update these Terms at any time.

• Changes will be effective upon posting on the website. Continued use of the site constitutes acceptance of the revised Terms.

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